Our bespoke bridal boutiques are in LONDON and SURREY, and are relaxed, luxurious and private.  We’d love you to come and see us to talk about your ideas for your bridal gown.

You’re welcome to just give us a call on 01428 681727 and ask us about your ideas for your gown. We offer flexible appointments for you to come and try on our exclusive wedding gowns and explore having your own individual British custom bridal gown made to measure to fit you beautifully.

Caroline Arthur is a luxury wedding dress maker and designer, with two wedding dress shops for you to visit, in Richmond, London and Witley, Surrey. Here you’ll find a wonderful selection of decadent fabrics to choose from, whether you’re looking for a full length lace wedding dress with sleeves, or a simple silk column bridal gown.

Because we custom make every gown to order, you can rest assured that your finished dress will reflect your vision perfectly. We make your dress and source your fabrics right here in the UK, so we can be flexible and respond quickly should you experience, for example, unexpected weight change, or require us to locate a particular lace or silk.


When you contact us, you’ll be connected to one of our experienced design consultants, Louise, Sarah or Jay. They will be with you every step of the way through your wedding dress journey, from design to finished dress. Meanwhile couture designer Caroline Arthur personally oversees every stitch that is made by our artisan team, and ensures your tailor made dress is exactly how you’ve dreamed it would be.

To get in touch, you can just give us a call on 01428 681727, or email directly at info@carolinearthur.com

Most of our creative brides try our wedding dress designer Couture Kit web app, which is free, fun to use, and helps to define the silhouette you’re interested in. From the app, you can send us your design for a quote, and then make an appointment to come and visit us at our wedding dress shop in Surrey or our wedding boutique in London.

We often find ideas evolve during the design process, so it may be that you exchange ideas with your design consultant before your appointment, and they will always be delighted to look at your Pinterest board or other inspirational images you may have found – even of fragments of dresses you like.

We can’t wait to hear from you, and look forward to welcoming you at one of our boutiques.

Contact Our Team

We’d love to hear from you. Drop us a line with your thoughts and questions - we’ll get back to you as soon as we can!